For your convenience, finevinewines.com offers the following methods to place your order:
- Use our online ordering system.
- Call us on our toll free number 1-866-417-1114. If we don't answer, you can leave your order on the answering machine.
- Fax your order to 972-323-7955 using Adobe Acrobat (pdf format) form.
In addition, we currently accept the following forms of payment:
- American Express
- Money Order
- Personal Check
When you check out, choose the method you want, either credit card or prepaid order (money order or personal check) and your order will be processed accordingly. If we have all of the items on your order, we will ship your order on the first avaiable shipping day. If we are short any items, we will contact you to advise you of which items are not in stock, when we expect to receive those items and ask if you want us to partial ship or wait for all items to arrive.
When paying with credit card, no charges are made to your card until your order is shipped.
However you decide to place your order, most orders will be processed the same day received and shipped on the next available day. If you are in a rush for a particular order, please let us know. We will do whatever we can to get your order to you in the time frame you desire or let you know that we can't meet your requirements.
When you place your first order through this web site, we ask that you register with us. You will note that our registration procedure does not ask for any information that is not necessary to fulfill your orders. In addition, we do not store credit card numbers on the web site. Although we do everything to protect your information from unwanted hackers, we do not want to risk your information. We also use Secured Socket Layers (SSL) to transfer your data at 256-bit encryption.
Once you place your order with us, you will receive an email that confirms your order. Please review this email and let us know immediately if you want to change anything. We do most of our shipping between 9 am and 5 pm CST; so if you need to make a change, please let us know before that time and we will gladly correct or change your order.
We appreciate your patronage and if we can do anything to make your shopping experience better or assist you with this hobby, please let us know. We are here to serve YOU!
For information about our shipping methods and policies, click here.